Returns & complaints

The consumer that has concluded the distance contract is entitled to withdraw it within 14 days of its conclusion without giving any reasons or bearing any costs, except of those stated in point 8.8. To meet the cancellation deadline it is only necessary to send a written form before the expiration date. The cancellation form can be send:

8.1.1. written to address: Okunica 12 B, 74-200 Pyrzyce;

8.1.2. electronically through e-mail:;

8.2. The cancellation form can be found in the Attachment 2 to Consumer Rights Act and additionally is available on the internet site of the shop:

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